How to Fix if Brother Printer keeps going Offline? [SOLVED]

How to Fix if Brother Printer keeps going Offline?

When it comes to the best quality printers, Brother is the most preferred choice among users. It comes with effective features that assist you to complete your official tasks uninterruptedly. Despite being multifunctional features, sometimes, you may come across a message displaying Brother Printer Offline Windows 10.Printer Offline Error is common for all printers. When you try to print some important documents, you may encounter Brother Printer Offline error message on Windows 10. When you find this error, it hampers the performance of the system and restricts the printer from printing.

Your Brother printer may go offline because of various factors including power supply related problems, connectivity, and WiFi.

What Causes of Brother Printer Keeps Going Offline?

Brother printer glitches can appear due to multiple reasons, the common ones include:

  • Driver incompatibility problem
  • Hardware failure
  • Overload
  • Antivirus or Windows Firewall
  • Corrupted printer driver
  • Poor internet connection
  • Malware issues
  • Incorrect printer settings

To fix the “Brother printer keeps going offline” error on the device, you need to follow the next segment to get all the effective solutions for this error.

Common Causes of Brother Printer Offline Issue

  1. Connection Problems: The most common reason for Brother printers going offline is connectivity issues. It can occur due to loose or disconnected cables, Wi-Fi interruptions, or misconfigured network settings.
  2. Outdated Drivers: Printer drivers act as intermediaries between the printer and your device. Outdated or corrupted drivers can disrupt the communication, leading to offline problems.
  3. IP Address Conflict: Brother printers, like any other networked device, require a unique IP address to communicate on the network. An IP address conflict can result in the printer going offline.
  4. Sleep Mode Settings: Printers often have power-saving features that put them into sleep mode when not in use. Sometimes, these settings can cause the printer to go offline prematurely.
  5. Hardware Issues: Physical hardware problems within the printer, such as a malfunctioning USB port or a faulty network card, can contribute to offline issues.
  6. Firewall or Antivirus Interference: Overprotective firewall or antivirus settings on your computer can mistakenly block the printer’s communication, causing it to go offline.
  7. Multiple Printers Installed: If you have multiple printers installed on your device, the system might default to another printer, causing the Brother printer to appear offline.

Also read: Why Is My Brother Printer Offline Quick Troubleshooting

Troubleshooting Steps to Bring Brother Printer Online

Now that we have identified the potential causes, let’s move on to the troubleshooting steps that will help you resolve the offline issue and get your Brother printer back online:

Step 1: Check Physical Connections

Brother Printer keeps going Offline

Inspect all the cables and ensure they are securely plugged in. If you are using a wireless connection, make sure the Wi-Fi network is stable and within range.

Step 2: Update Printer Drivers

Brother Printer keeps going Offline

Visit the official Brother website and download the latest drivers for your printer model. Updating the drivers can resolve compatibility issues and improve overall performance.

Step 3: Check IP Address

Brother Printer keeps going Offline

Verify that your Brother printer has a unique IP address and isn’t conflicting with other devices on the network. Adjust the IP settings if necessary.

Step 4: Adjust Power Settings

Brother Printer keeps going Offline

Adjust the power-saving settings on your printer so that it doesn’t go into sleep mode too quickly. This can prevent premature offline issues.

Step 5: Disable Firewall/Antivirus Temporarily

Brother Printer keeps going Offline

Temporarily disable your firewall or antivirus software to check if they are blocking the printer’s communication. If so, add the printer as an exception.

Step 6: Set Brother Printer as Default

Brother Printer keeps going Offline

Ensure that your Brother printer is set as the default printer on your device. This ensures that print jobs are directed to the correct printer.

Step 7: Restart Printer and Computer

Brother Printer keeps going Offline

Sometimes, a simple restart can resolve temporary glitches. Restart both your printer and computer to refresh their connections.

Step 8: Check for Hardware Issues

Brother Printer keeps going Offline

If the offline problem persists, check the printer for any physical hardware issues and consider seeking professional printer offline fix assistance if needed.


In conclusion, the Brother Printer keeps going Offline can be a frustrating experience, but it’s essential to understand that several factors can contribute to this issue. By following the troubleshooting steps outlined in this article, you can efficiently resolve the problem and get your printer back online.

Remember, maintaining an updated printer, using the correct drivers, and ensuring proper connectivity are key to preventing future offline occurrences. We hope this guide has been informative and assists you in overcoming the Brother printer offline issue effectively.

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