HP DeskJet 2700 Offline – Complete Guide to Get It Back Online Fast

If your HP DeskJet 2700 is showing offline, you’re not alone. This is one of the most common issues HP users face, especially with wireless setups. The printer may be powered on, connected to WiFi, and even displaying a ready light, yet your computer insists it’s offline.

The good news is this: in most cases, your printer is not broken. The issue is usually a communication problem between your printer, your computer, and your network.

At Printer Offline Fix, we help users across the USA and Canada restore HP printers every day. In this guide, we’ll explain exactly why your HP DeskJet 2700 is offline and how to get it back online quickly and permanently.

Why Is My HP 2700 Printer Showing Offline?

Your HP 2700 printer shows offline when your computer cannot communicate with it properly.

This can happen because:

• The printer is connected to a different WiFi network
• The printer’s IP address changed
• The printer port is incorrect
• The driver is outdated or corrupted
• The print spooler service is stuck
• Firewall or antivirus is blocking communication

Even if your printer looks ready, your system decides whether it is online or offline based on communication status.

Why Does My HP 2700 Printer Keep Saying Offline When It Isn’t?

This is one of the most confusing situations.

Your printer may:

• Be powered on
• Have a steady blue wireless light
• Print test pages directly
• Appear in the HP Smart app

But your computer still shows “offline.”

This happens because your system may be sending print jobs to the wrong port or wrong IP address. The printer is online — your computer just isn’t reaching it correctly.

This mismatch is the most common cause of recurring HP DeskJet 2700 offline errors.

How to Get HP DeskJet 2700 Back Online

To bring your HP DeskJet 2700 back online, you need to restore proper communication between the printer and your system.

Follow these steps carefully.

Step 1: Make Sure “Use Printer Offline” Is Not Enabled

Sometimes this setting gets activated automatically.

On Windows:

• Open Devices and Printers
• Right-click your HP DeskJet 2700
• Click “See what’s printing”
• Make sure “Use Printer Offline” is unchecked

On Mac:

• Open System Settings
• Go to Printers & Scanners
• Remove and re-add the printer if necessary

This alone fixes many cases.

Step 2: Restart Printer, Router, and Computer

Turn off:

• Printer
• Router
• Computer

Wait 60 seconds.

Turn on:

• Router first
• Then printer
• Then computer

This resets network connections and clears temporary communication errors.

Step 3: Check WiFi Connection

Ensure:

• Printer and computer are on the same WiFi network
• You are not connected to a guest network
• No VPN is active

Many offline issues are caused by network switching.

Step 4: Verify Printer Port Settings (Windows)

Incorrect port settings often cause HP DeskJet 2700 offline errors.

• Go to Devices and Printers
• Right-click HP DeskJet 2700
• Select Printer Properties
• Click Ports tab
• Ensure correct TCP/IP port is selected

If the IP address changed after router restart, the printer must be updated accordingly.

Step 5: Update or Reinstall HP Driver

Driver conflicts are common after system updates.

Reinstall the full HP driver package for the DeskJet 2700 instead of relying on basic Windows drivers.

This restores proper communication between system and printer.